The Step Up programme has completely changed my life. Before, I felt like I was standing still and not going anywhere. Now I feel confident and my career has really evolved.
Andrea Hamer

Step Up

Every year, 310,000 women leave our industry, costing businesses £2.8bn in replacement recruitment and training.

If you’re looking to develop talented staff in your business, Step Up is the perfect programme for you. Over five days of training, we will help your female managers transform their leadership abilities, giving them the skills and confidence to move up to the next level.

This is not your typical training course. Our sessions take place over a number of months, so your managers have time to get to know the other women in their group, try out some of the tips and techniques they have learnt and discuss their experiences. It’s a great opportunity to make professional connections and benefit from a support network outside of their day-to-day contacts.

The Step Up programme delivers fantastic results for its participants – over 90 percent of women who have been through the course say that their confidence has improved, and over a third have already been promoted or taken on new responsibilities.

The programme will show delegates how to:

  • Identify their own strengths and weaknesses, and use them to their advantage
  • Use communication skills to get the best out of their team, and develop great relationships with managers and colleagues
  • Make the best impact through their dress and body language, and create a professional image that works for them
  • Beat the fear of presenting, and deliver first-class presentations
  • Build their confidence and be assertive
  • Use negotiation and influencing skills to get positive results

Step Up will make your staff focus on their goals and what they can achieve in their career – and then give them the skills to get there!

But don’t just take our word for it – here’s what some of our former Step Up participants say:

“The course has helped me to become a better leader. I have gained confidence in leading, and I am no longer scared to present!” Lorraine Stevens

“The personal presentation course was extremely helpful. It taught me how to overcome what I saw as negative points and come across as confident - even if I am not! I have certainly changed for the better and everyone is noticing!” Danielle Beukes

“It sounds clichéd, but the Step Up programme quite literally changed my life! The programme encouraged me to punch above my weight and gave me the confidence to reach my career aspirations.” Lindsey Spiers

What their employers say:

“I have been very impressed with Step Up programme - it is designed to deliver business benefits to employers. Businesses and their staff will benefit immensely from this initiative.” Malmaison

“The commercial benefits of this amazing programme are clearly tangible. After our front of house managers went through the training, we saw a 12 percent increase in occupancy over two years. We are delighted by the results it has helped us achieve.” Victory Services Club

“We are already noticing the benefits. The course has instilled confidence in our female managers to know that they can realise their ambitions in the hospitality sector. Joining forces with Women 1st has been a huge success.” ABode Hotels

Course locations vary


0203 074 1212

View upcoming course dates and locations


Open courses: £995 per person (this is subsidised by Women 1st and has a real training value of £2,000)

In-company programme (10-15 delegates): £7,950

All prices exclude VAT

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